About Us

Australia’s first recognised private provider of First Aid training

Established 1988

Our Belief


Improve the training experience and provide confidence
One of our primary objectives from day one has been to make the training experience more relevant, easier to understand, more enjoyable and to empower people with the skills to respond confidently in times of most need.

World-leading innovation
To achieve this Australian First Aid has introduced wide-ranging Australian and world-first First Aid innovations and systems. The list is long, but they include:

• Australian First —To specialise in custom designed courses designed to meet a customer’s specific requirements

• World-First—Customised online First Aid learning and assessment systems

• World-First—‘Smart’ first aid learner guides—using QR technology, they also become an extensive video demonstration library

• World-First—‘Smart’ workplace First Aid kits—stream lifesaving videos direct to your smart phone; colour-coded App that automatically adjusts to suit local conditions anywhere in the world, global hospital locator plus more.

• World First—developed the H.A.IN.E.S recovery position for the unconscious, suspected spinal injured patient in 1988, clinically researched and taught to millions in Nth America and hundreds of thousands of Australians since 2005.

• Australian First—A lobby member in achieving uniform national First Aid competencies for industry.

In a world of so many self-professed ‘leaders’
it’s only achievements that count!

Our History


Australian First Aid was formed in 1988 by John Haines, a MICA Flight Paramedic, becoming the country’s first recognised private provider of First Aid training.

John recognised that first aid training desperately needed to become more relevant and innovative, for having witnessed far too many poor pre-hospital outcomes and witnessed unrealistic first aid training methods he felt it was time industry should access training that made a difference.

One of the first objectives was to offer custom designed training that met the specific needs of each organisation, rather than standard training that often doesn’t provide sufficient relevance.  This included helping OHS Managers to drive cultural change to accident awareness and prevention.

Hands-on training delivery is vitally important in building confidence. A key part in achieving that is to also realise that rigid training methodologies aren’t always helpful, especially in areas such as fracture management where lateral thinking is sometimes required. Our trainees learn from actual in-field experience which is always best.

Family owned and operated across two generations—ensures the great team culture we’ve nurtured, which our customers appreciate, remains.

Aileen & John Haines

One-Stop First Aid Training and Equipment Needs

As an RTO, Australian First Aid is responsible for the quality of the training and assessment in accordance with 2015 RTO standards and for the issuance of AQF Statements of Attainment for the qualifications on its scope of registration as listed below:

  • HLTAID001 Provide cardiopulmonary resuscitation
  • HLTAID002 Provide basic emergency life support
  • HLTAID003 Provide first aid
  • HLTAID004 Provide an emergency first aid response in an education and care setting
  • HLTAID005 Provide first aid in remote situations
  • HLTAID006 Provide advanced first aid
  • HLTAID007 Provide advanced resuscitation
  • HLTAID008 Manage first aid services and resources
  • HLTPAT005 Collect specimens for drugs of abuse testing
  • 22282VIC Course in the Management of Asthma Risks and Emergencies in the Workplace
  • 22300VIC Course in First Aid Management of Anaphylaxis

APL Healthcare:   To provide our customers with great convenience, they can also access our diverse range of first aid, resuscitation, rescue and emergency equipment and publications through the APL Healthcare online store.

APL Healthcare
offers Australia’s largest range of First Aid Publications, First Aid Training Supplies, Defibrillators, Healthcare Simulation, plus much more.

We solve your first aid and emergency training problems
in a cost-effective and professional manner.